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FAQ
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In which Shoes do AllABOVE.laces fit?Our AllABOVE.laces are universally applicable. The best way to find out is by comparing to your old laces. If you don't have any old laces to compare with. We recommend our AllABOVE.laces for Shoes with 7-9 Eyeletrows and an eyelet diameter of 3-4mm. For lowtops with 6-8 eyelet rows we recommend our AllABOVE.lowlaces. And for your lowtops with 5-6 eyelet rows or with tight lacing we reccomend our AllABOVE.minilaces If you're still not sure contact: info@allabove.store or send us a direct message @allabove.store on instagram
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How can I clean the laces?Yes, you can wash our laces in a laundry bag with a cold wash program also in the washing machine. But you shouldn't do that too often. We recommend: Briefly soak the laces with a little detergent in lukewarm water. Stir and knead it a little by hand, then you can rinse it out again. Then you should let them air dry. Now they should be CLEAN again. If you have more questions you can contact us at any timesend to email to: support@allabove.store
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I don't like my order, can I send it back?"If you are not satisfied with a product purchased from us, you can of course return it to us within 14 days.Use the form in the cancellation policy orcontact us via email: support@allabove.store Please note that the return shipping costs are borne by the buyer.
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Which countries do you deliver to?We deliver from Germany. We deliver to all (27) countries of the European Union: Belgium, Malta, Bulgaria, Netherlands, Denmark, Austria, Germany, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Greece, Slovenia, Ireland, Spain, Italy, Sweden, Croatia, Czech Republic, Latvia, Hungary , Lithuania, Cyprus, Luxembourg and additionally to UK, Norway and Switzerland. If you are from a country that is not on the list, contact: support@allabove.store
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